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Post and parcels: sending from Japan and checking customs
Check permitted contents, shipping labels, collection notices and customs questions for parcels from Japan.
Start with these three things
- Before sending from Japan, check both Japan Post’s Thailand conditions and its restrictions common to all destinations.
- Compare postage and delivery-time guidance using the official information for service type and weight.
- Item-specific duties and taxes, and current postage from Thailand remain unverified. Ask the postal service and customs about the contents and destination of your parcel.
Steps
"Tip" marks a planning suggestion, not an official rule.
- Tip List the item names, materials, quantity, purchase value, packed weight and destination.
- Prepare parcel labels with International Mail My Page. A smartphone-generated code or number can also be used at a post office.
- Tip Keep the dispatch receipt and photos of the contents, and share tracking information with the recipient.
What to prepare
"Tip" marks a planning suggestion, not an official rule.
- Tip Prepare purchase and payment records, the correct recipient name and address, and contact details the recipient can check.
- Customs’ personal-collection guidance lists the arrival notice and a foreign recipient’s passport.
Where to ask
The post office or customs desk named on the arrival notice
The published customs procedure directs recipients to the office stated on their notice.
Hours at individual post offices and customs desks are not yet confirmed. Confirm before visiting.
Things to watch for
- Japan Post’s Thailand conditions show SAL acceptance as suspended. Also check its service-availability list before choosing a method.
Planning tips (not official rules)
- A gift is not automatically exempt from taxes or import conditions. Ask using accurate item names and values.
Identify foods individually
Japan Post’s Thailand table lists meat products as prohibited and rice, plants and some retort-pouch foods as conditional. Similar foods can be treated differently, so read the detailed item entry.
Planning tips (not official rules)
Send family members the product name and photo, and ask them to check ingredients and conditions before dispatch. Ask the post office about uncertain items and permits before packing them. Keep product-label information to help explain the contents.
Separate postage from charges on collection
Japan Post provides a route to compare charges and delivery guidance by service and weight. Thai Customs’ published collection procedure includes cases where assessed taxes are payable on receipt.
Planning tips (not official rules)
Budget separately for postage at dispatch and possible charges on receipt. For urgent items, give the planned dispatch date and ask whether the service is accepting parcels and offers tracking, as well as the expected delivery time.
Check an arrival notice carefully
Postal Customs publishes a process for disputing a valuation before paying, supported by the notice and purchase or payment evidence. The page has an older update date; confirm the actual procedure with the responsible desk.
Planning tips (not official rules)
Compare payment requests with the tracking number and notice before responding. If you have moved or the recipient name differs from the passport, explain this before collecting and ask what to do.
Confirm import conditions, duties and collection procedures with Thai Customs, and dispatch conditions with the postal operator you use.
Sources & dates checked
- OfficialJapan Post 国際郵便条件表：タイ
- OfficialJapan Post ラベルの作成方法
- OfficialCustoms Department of Thailand พิธีการขาเข้า（郵便物の輸入通関）